This Website User Policy explains the principles, rules, and responsibilities users must follow when accessing or interacting with our website. It supplements our Terms and Conditions and sets clear expectations for acceptable behaviour. By continuing to browse, register, book services, submit feedback, or otherwise use the platform, you agree to abide by this policy.
Any violation may result in warnings, account restrictions, content removal, suspension, or legal action in accordance with the nature and severity of the breach.

1. Permitted and Intended Use

Our website is designed to assist users in inspection-related activities including browsing available services, booking inspections, accessing reports, managing appointments, and providing feedback or queries. You may use the website for informational, personal, or internal business purposes only. Commercial use, resale of content or services, or redistribution of proprietary materials is strictly prohibited unless prior written approval is granted.

You are responsible for ensuring that your activity on the platform is lawful, respectful, and aligned with the intended purpose of the service.

2. Acceptable Use Guidelines

To maintain a safe, reliable, and productive platform, users must follow the guidelines below:

Respectful Conduct

Users must not engage in harassment, abuse, threats, defamation, discrimination, or harmful behaviour toward staff or other users. Reviews and feedback must be factual, honest, and based on real experiences. False claims, malicious complaints, or attempts to damage reputation may result in immediate action.

Content Submission Standards

Any content uploaded or submitted including comments, reviews, documents, chat messages, or profile information must be accurate, original, and free from intellectual property violations. Users must not post copyrighted material without permission, transmit offensive or unlawful content, spread misinformation, publish advertisements, spam, or personal promotions. We reserve the right to moderate, edit, or remove content that violates these terms without prior notice.

Commercial and Automated Activity

Users may not scrape data, copy site structure, bypass user access tiers, deploy bots, scripts, or automated tools to extract information. Any requirement for automated integration or API-based access must be requested formally and may only proceed with explicit written authorization.

3. Security and Data Protection Responsibilities

We commit to protecting user data and system integrity, and we expect users to do the same. You must not attempt unauthorized access, hacking, password guessing, vulnerability exploitation, or interference with system security. If you identify a potential vulnerability, you are encouraged to report it responsibly and confidentially.

Users are also responsible for safeguarding their own login credentials, ensuring devices are malware-free, and taking reasonable steps to prevent unauthorized account usage.

4. Consequences of Policy Violation

Violations are addressed through a structured response system based on severity:

• Minor Violations May lead to a written warning or removal of non-compliant content.
• Moderate Violations May result in temporary account suspension, restricted feature access, or limited booking privileges.
• Severe Violations May lead to permanent account termination, legal proceedings, or engagement with regulatory authorities if required.

Users agree to comply with investigations and provide clarifications where needed. We reserve the right to take immediate action if user activity poses a risk to security, operations, or other users.

5. Reporting Breaches or Misuse

If you believe a user has violated this policy or engaged in harmful behaviour, please report the concern by email. Provide relevant details, screenshots, timestamps, or links where possible to assist our review. We generally assess reports within 24–48 business hours and take action based on findings.
📩 Report Concerns: contact@inspecthomenow.in
📞 Support Line: (+91) 9910012378

6. Updates to This Policy

This policy may be revised periodically to reflect evolving legal, operational, or security requirements. Updated versions will be posted on this page with an amended date. Users are encouraged to review the policy regularly to stay informed of their responsibilities.